For healthcare providers
Refer a patient.We handle the rest.
Central Home Care is a Medicare-enrolled durable medical equipment (DME) supplier based in Lynbrook, NY. Discharge planners, case managers, and clinicians across New York City, Long Island, and the tristate area send us their respiratory and DME orders — we verify coverage, coordinate delivery with the discharge, and set the equipment up in the patient’s home.
How to order
Send the order your way.
- Order online through Parachute Health. Place respiratory and DME orders at Dme.ParachuteHealth.com. For questions on an order, message us through the order itself.
- Fax it. Clinician fax: (866) 223-9440.
- Call the referral desk. (516) 623-9500, Monday to Friday, 9 to 5.
Intake checklist
What to send with an order.
- Patient name, date of birth, and the best phone number for the patient or a family contact
- Delivery address, and the discharge or delivery date you are working toward
- The equipment ordered
- A valid prescription — required to bill insurance, and oxygen equipment always requires one
- Insurance card details (plan and member ID), so we can verify coverage before delivery
- Clinical notes supporting medical necessity, when the plan requires them
If anything is missing, we tell you exactly what is needed — no runaround.
Equipment
Equipment we provide.
Insurance
Coverage verified before delivery.
We are a Medicare-enrolled supplier participating in Medicare, New York Medicaid, and 30 managed care plans, including HealthFirst, Fidelis, MetroPlus, Empire Blue Cross Blue Shield, and VillageCareMAX. We verify benefits and handle the authorization paperwork before anything is delivered. The full plan roster is on our insurance page.
How a referral flows.
- Send the order. Parachute Health, fax, or one call — whichever your workflow already uses.
- We verify coverage and paperwork. Benefits, prescription, and authorization — and we tell you right away if anything is missing.
- We deliver and set up. Delivery is scheduled around the discharge date. Every rental is inspected, cleaned, and sanitized before it goes out, and we show the patient and family how to use it.
- We bill the plan. Questions later? Message us through the Parachute order or call (516) 623-9500.
Where we deliver
Delivery and in-home setup across New York City, Long Island, and the tristate area, including Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Nassau County, and Suffolk County.
Questions, answered.
For anything else, call the referral desk at (516) 623-9500.
How do I place an order with Central Home Care?
Order online through Parachute Health at Dme.ParachuteHealth.com, fax your order to (866) 223-9440, or call (516) 623-9500, Monday to Friday, 9 to 5.
What paperwork does an order need?
A valid prescription is required to bill insurance, and oxygen equipment always requires one. Include the patient’s insurance details so we can verify coverage before delivery, plus clinical notes supporting medical necessity when the plan requires them. The full checklist is above.
Do you verify insurance before delivery?
Yes. Central Home Care is a Medicare-enrolled DME supplier participating in Medicare, New York Medicaid, and 30 managed care plans. We confirm coverage before delivery and flag anything that is missing right away.
Can delivery be coordinated with a patient’s discharge?
Yes. Tell us the discharge date you are working toward and we schedule delivery and in-home setup around it.
What if the patient’s insurance doesn’t cover the equipment?
Month-to-month rental is available. We explain the options to the family before anything is delivered — no surprises.
Who do I contact about an existing order?
Message us through your order in Parachute Health, or call (516) 623-9500.